Customer Service Representative - State Farm Agent Team Member
Full Time • Lake Mary, FL
Responsive recruiter
About our Agency
With six years in business, our agency has built a reputation for outstanding customer service, backed by excellent Google reviews and a commitment to our community. Our agent, a proud UCF alumnus with a Master’s in Taxation and a background in public accounting, brings extensive expertise to our operations. Our diverse team of eight includes Spanish and Portuguese speakers, ensuring accessible service for all clients.
We prioritize family-oriented values—no nights or weekends—creating a balanced environment for both our team and our clients. As we continue to grow, we’re excited to be expanding to a new office, set to open in 2025 at the same convenient location. Team perks include up to three weeks of PTO, paid holiday closures, a 401k contribution, and group health, dental, and vision benefits. If you’re looking to join a supportive and growing agency, we’d love to connect with you!
With six years in business, our agency has built a reputation for outstanding customer service, backed by excellent Google reviews and a commitment to our community. Our agent, a proud UCF alumnus with a Master’s in Taxation and a background in public accounting, brings extensive expertise to our operations. Our diverse team of eight includes Spanish and Portuguese speakers, ensuring accessible service for all clients.
We prioritize family-oriented values—no nights or weekends—creating a balanced environment for both our team and our clients. As we continue to grow, we’re excited to be expanding to a new office, set to open in 2025 at the same convenient location. Team perks include up to three weeks of PTO, paid holiday closures, a 401k contribution, and group health, dental, and vision benefits. If you’re looking to join a supportive and growing agency, we’d love to connect with you!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
- Simple IRA
- 401K
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensación: $45,000.00 - $75,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Lake Mary.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none